Your privacy matters to us. This Privacy Policy explains exactly what personal data bunny gaming collects from players across the Philippines, how that data is used, who it may be shared with, and what rights you have over your own information. Reading this page before you register helps you make an informed decision about using the platform.
Last updated: January 2025
This Privacy Policy applies to all players who access bunny gaming through any device, including mobile phones, tablets, and desktop computers. It covers all personal data collected when you browse the platform, register an account, make deposits or withdrawals in Philippine pesos, participate in games, or contact the support team. By continuing to use the platform, you acknowledge that you have read and understood this policy.
If you have any questions about how your data is handled, you can reach the support team at any time by emailing [email protected]. This policy may be updated from time to time to reflect changes in the platform or applicable regulations, and the most current version will always be available on this page.
Here is a clear breakdown of the personal data bunny gaming collects and why each category is needed.
When you register on bunny gaming, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to create and verify your account, confirm that you meet the minimum age requirement of 21 years, and comply with applicable identity verification obligations. You may also be asked to submit a government-issued ID or other supporting documents as part of the verification process.
Keeping this information accurate and up to date is your responsibility. If any of your details change after registration, please contact the support team at [email protected] so that your account records can be updated accordingly. Providing false or misleading information during registration may result in account suspension and forfeiture of any funds held.
To process deposits and withdrawals in Philippine pesos, bunny gaming collects payment-related information such as your preferred payment method, transaction reference numbers, and account details associated with the payment channel you use. This data is necessary to complete transactions, investigate any payment disputes, and comply with anti-money laundering requirements applicable in the Philippines.
Full payment card numbers and sensitive authentication data are never stored directly on the platform. Payment processing is handled through secure third-party payment providers who operate under their own data protection obligations. Transaction records are retained for the period required by applicable financial regulations, after which they are securely deleted or anonymised.
When you use the bunny gaming platform — whether browsing the Casino, placing bets in Sports, or joining a table in Live Casino — we automatically collect certain technical data. This includes your IP address, device type, operating system, browser type, session duration, pages visited, and in-game activity logs. This data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines.
Usage data is also used to personalise your experience on the platform, such as remembering your preferred game categories or displaying relevant promotions from the Promotion page. This data is processed on the basis of our legitimate interest in operating a secure and well-functioning platform, and it is never used to make automated decisions that have a significant legal effect on you without human review.
We only use your data for the purposes described below, and we do not sell it to anyone.
Your data is used to operate your account, process transactions in PHP, deliver games and betting markets, and provide customer support. Without this processing, the platform simply cannot function. This is the primary legal basis for handling your personal information.
We use identity and transaction data to detect fraud, prevent money laundering, and comply with regulatory requirements applicable to gaming platforms operating in the Philippines. Data may be shared with regulatory bodies or law enforcement agencies where required by law.
Usage and behavioural data helps us identify players who may be showing signs of problem gambling. This allows the platform to offer appropriate tools and support through the Responsible Gaming page, in line with our commitment to player wellbeing.
With your consent, we may use your contact details to send you information about relevant promotions and platform updates. You can opt out of marketing communications at any time by contacting [email protected], and opting out will not affect your ability to use the platform.
Aggregated and anonymised usage data is analysed to understand how players interact with different sections of the platform, including the Casino and Sports areas. This helps us make informed decisions about new features, layout improvements, and the overall quality of the experience.
We share data only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners. All third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We do not sell your data to advertisers or data brokers.
Players in the Philippines have clear rights when it comes to their personal information held by bunny gaming.
You can request a copy of the personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, readable format.
If any of the personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. Contact the support team and we will update your records promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that some data must be retained to comply with legal and regulatory obligations even after account closure.
You can object to the processing of your data for marketing purposes at any time. You may also object to processing based on legitimate interests, and we will assess your objection on a case-by-case basis.
Where technically feasible, you can request that your personal data be provided in a structured, machine-readable format so that it can be transferred to another service provider of your choice.
To exercise any of the rights listed above, email the support team at [email protected] with your request. We aim to acknowledge all data rights requests within 5 business days and to resolve them within 30 days.
If anything in this Privacy Policy is unclear, the support team is available around the clock to help. You can also check the FAQ for quick answers, or head to the Responsible Gaming page to learn about the tools available to help you stay in control.